Return Policy

At RalphDaVinci, we are dedicated to providing you with a seamless and delightful shopping experience. To support this commitment, we have established a clear and customer-friendly return and refund policy, outlined below.

1. 30-Day Return Window

You have a generous 30-day window from the date of delivery to initiate a return. This timeframe allows you ample opportunity to assess whether the product meets your expectations and requirements.

2. Hassle-Free Returns with Free Return Shipping

We want you to shop with absolute confidence. That is why we offer hassle-free returns with complimentary return shipping. If you are not entirely satisfied with your purchase, you can return it to us at no additional cost.

3. How to Initiate a Return

To start a return, please contact us via email at contact@ralphdavinci.com within the 30-day return window. Be sure to include your order number and the reason for your return in your email.

4. Return Eligibility

For your return to be eligible, the following conditions must be met:

  • Items must be returned in new, unused condition and in their original packaging, with all tags intact.

  • The product must not have been used, altered, or damaged by the customer.

  • Returns must include all original accessories and documentation.

5. Replacements & Exchanges

Please note that we do not offer replacements or exchanges. We strictly process returns for a refund.

6. The Refund Process

Here is how our refund process works:

  1. Authorization: Upon receiving your return request, we will provide you with return authorization and detailed instructions on how to ship the item back.

  2. Inspection & Processing: After receiving and inspecting the returned item, we will credit your refund to your original payment method within 10 days.

  3. Cash on Delivery (COD) Orders: If you placed your order using Cash on Delivery, you will need to share your bank account details with us via email at contact@ralphdavinci.com. Your refund will be issued directly to the provided bank account.

7. Customer Responsibility

It is the customer’s responsibility to ensure that the returned items are securely packaged to prevent any damage during transit back to our facility.

Questions and Assistance

Should you have any questions or require assistance with your return, please do not hesitate to reach out to us. Our dedicated customer support team is here to help.

RalphDaVinci

  • Email: contact@ralphdavinci.com

  • Phone: +91 6301814832

We deeply appreciate your patronage and thank you for choosing RalphDaVinci for your shopping needs. Your satisfaction is our top priority, and we are committed to ensuring your experience is nothing short of exceptional.