Ralph DaVinci – Shipping & Returns Policy (India Only)

Delivery Coverage

We currently ship only within India. International shipping is not available at this time.

Order Processing & Delivery Time
Order Cut-off Time: 5:00 PM IST (Indian Standard Time, GMT+05:30)

Processing Time: 3-4 business days (Monday to Saturday)

We take this time to carefully process, pack, and dispatch your order.

Transit Time: 7-8 business days (Monday to Saturday)

Shipping Charges
Free Shipping for all prepaid and Cash on Delivery (COD) orders across India.

Order Tracking
Once your order is shipped, you can track it here.

Returns & Refunds Policy
We aim for 100% customer satisfaction. If you are not happy with your purchase, please review our return guidelines below:

Eligibility for Return:

Items must be in unused condition, with original packaging and tags intact.

Returns must be initiated within 7 days of receiving the order.

Return Process:

Contact our support team at [email protected] or call +91 812 530 7736 to initiate a return.

We will arrange a return pickup from your location (wherever possible). Otherwise, you may need to ship the product back to us.

Refunds:

Refunds will be processed once the returned item is inspected and approved.

The refund will be credited to the original payment method within 7-10 business days.

For COD orders, refunds will be transferred via bank account/UPI as per your preference.

📞 Phone: +91 812 530 7736

📧 Email: [email protected]

📍 Address: Ralph DaVinci, 9-4-77/2/10, Alhansth Colony, Tolichowki, Hyderabad, Telangana – 500008

Customer Support Hours: Monday to Sunday, 10:00 AM – 06:00 PM

Last Updated: 26th March 2025

Shipping Policy